Privacy Policy

1. Introduction

Neravia Crypto Flow ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This policy describes the types of information we may collect, how we use it, who we may share it with, and the choices available to you regarding your information.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please do not use our website or services.

2. Information We Collect

We may collect the following categories of information:

• 1
  Information you provide directlyName, email address, phone number, and any other details submitted through contact forms, lead forms, or account registration.
• 2
  Usage and technical dataIP address, browser type, device information, pages visited, and timestamps, collected automatically when you interact with our website.
• 3
  Cookies and similar technologiesInformation collected through cookies and comparable tools to remember preferences and understand site usage patterns.
• 4
  CommunicationsRecords of correspondence when you contact us for support, inquiries, or feedback.

3. How We Use Your Information

We may use the information we collect for purposes including:

• 1
  Providing our servicesOperating, maintaining, and improving the features and functionality offered through Neravia Crypto Flow.
• 2
  CommunicationResponding to inquiries, sending updates, and providing information you have requested.
• 3
  Analytics and improvementUnderstanding how visitors use our website so we can refine content and user experience.
• 4
  Legal and security purposesDetecting, preventing, and addressing fraud, misuse, or security issues, and complying with applicable legal obligations.

4. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal data, we generally rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided those interests are not overridden by your rights.

5. Cookies

Our website may use cookies and similar tracking technologies to enhance functionality and analyze usage. Cookies are small files stored on your device that allow us to recognize your browser and remember certain information. You can configure your browser to refuse cookies or alert you when cookies are being sent; however, some parts of the website may not function properly without them.

6. Sharing of Information

We do not sell personal information. We may share information in limited circumstances, such as:

• 1
  Service providersThird parties who perform functions on our behalf, such as hosting, analytics, or communication tools, under appropriate confidentiality obligations.
• 2
  Legal requirementsWhen disclosure is required by law, regulation, legal process, or governmental request.
• 3
  Business transfersIn connection with a merger, acquisition, or sale of assets, subject to confidentiality commitments.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes outlined in this policy, including satisfying legal, accounting, or reporting requirements, unless a longer retention period is required or permitted by law.

8. Data Security

We implement reasonable technical and organizational measures designed to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location and applicable law, you may have rights regarding your personal information, which may include the right to access, correct, delete, restrict, or object to certain processing, as well as the right to data portability. To exercise any applicable rights, please contact us using the details provided on our Contact page.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any external sites you visit.

11. Children's Privacy

Our services are not directed to individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can address it.

12. International Data Transfers

If you access our services from outside the country where our servers or service providers are located, your information may be transferred to, stored, and processed in a different jurisdiction. We aim to ensure appropriate safeguards are applied to such transfers where required.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or our handling of personal information, please reach out via the details provided on our Contact page.